Property Monitoring & Maintenance for Landowners and Homeowners in North Idaho
SteadVault - Privacy Policy
Your privacy matters. SteadVault is built on the principle that your personal and property data belongs to you. This policy explains what we collect, how we use it, and how we protect it.
1. Information We Collect
When you create a SteadVault account, we collect: • Account information: your name and email address used to log in. • Optional property information: address details, purchase dates, insurance info, and related property data you choose to enter. • Optional vehicle information: make, model, VIN, service history, and related vehicle data you choose to enter. • Maintenance and task records: reminders, notes, appliance data, vendor contacts, and emergency preparedness information you add. • Usage data: general interaction data used to improve the app experience (no personally identifiable behavioral tracking is sold or shared).
2. How We Use Your Information
We use your information solely to provide and improve the SteadVault service: • To display your properties, vehicles, tasks, and records within the app. • To send maintenance reminders and renewal notifications you configure. • To manage your membership and billing through our payment processor (Stripe). • To respond to account support requests. We do not use your data for advertising. We do not sell, rent, or trade your personal information to any third parties.
3. Data Storage & Security
Your data is stored securely on the Base44 platform infrastructure. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. Access to your data is limited to you and the platform systems required to operate the service. No third-party marketing services have access to your personal account data.
4. Reminders & Notifications
SteadVault sends maintenance reminders and task notifications based on schedules and intervals you set. These are informational only. You may disable or adjust notification settings at any time within the app.
5. Third-Party Integrations
SteadVault uses the following third-party services to operate: • Stripe – for payment processing. Stripe's privacy policy governs how payment data is handled. SteadVault does not store full card numbers. • Base44 – the development platform hosting the application infrastructure. These third parties are bound by their own privacy policies and are selected for their security and reliability. We do not share your personal data beyond what is operationally required.
6. Your Data Rights
You may request deletion of your account and all associated data at any time from the Account settings page. Upon deletion, your data is permanently removed from our systems. You may also export or review your stored data by contacting us directly.
7. Children's Privacy
SteadVault is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us for removal.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of SteadVault after changes constitutes acceptance of the updated policy.
9. Contact
For privacy-related questions or data requests, please contact: Panhandle Asset Services LLC via the SteadVault support channel.
SteadVault · Presented by Panhandle Asset Services LLC
Effective May 2026
SteadVault - Terms & Conditions
Please read these Terms and Conditions carefully before using SteadVault. By using this app, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account or using SteadVault, you agree to these Terms and Conditions. If you do not agree, you may not use the service. These terms constitute a legally binding agreement between you and Panhandle Asset Services LLC ("we," "us," or "SteadVault").
2. Acceptable Use
You agree to use SteadVault only for lawful personal purposes. You may not: • Attempt to reverse engineer, copy, or redistribute the platform. • Use the app to store or transmit unlawful content. • Share your account credentials with others or attempt to access other users' accounts. • Use automated tools to scrape or extract data from the platform.
3. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials. All activity under your account is your responsibility. You agree to notify us immediately of any unauthorized account access. SteadVault may suspend or terminate accounts that violate these terms, engage in fraudulent activity, or misuse the service.
4. Informational Nature of Reminders
SteadVault provides maintenance reminders, task tracking, and service interval suggestions for informational purposes only. These are based on general guidelines and information you provide. SteadVault does not provide professional home inspection, engineering, mechanical, or licensed contractor advice. Reminders and task suggestions are not a substitute for professional assessment.
5. No Guarantee of Maintenance Outcomes
SteadVault makes no representations or warranties that following maintenance reminders or tasks will prevent equipment failures, property damage, injuries, or other losses. By using the app, you acknowledge that: • Maintenance outcomes depend on many factors beyond the app's control. • SteadVault is not liable for any property damage, equipment failure, personal injury, or financial loss resulting from reliance on app reminders or data. • You remain solely responsible for the upkeep of your properties and vehicles.
6. Limitation of Liability
To the fullest extent permitted by law, Panhandle Asset Services LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of SteadVault, even if advised of the possibility of such damages. Our total liability to you for any claims arising under these terms shall not exceed the amount you paid for the applicable membership period.
7. Subscriptions & Termination
SteadVault offers annual memberships. You may cancel your membership at any time from the Account settings or Membership pages. Cancellation stops future billing but does not entitle you to a refund of any prior charges. We reserve the right to terminate or suspend your account for violation of these terms, non-payment, or at our sole discretion with reasonable notice.
8. Intellectual Property
All content, design, code, features, branding, and materials within SteadVault are the intellectual property of Panhandle Asset Services LLC or its licensors. You may not reproduce, modify, or distribute any part of the platform without express written permission. Your user-generated content (your property and vehicle data) remains yours. You grant SteadVault a limited license to store and display your data solely for the purpose of providing the service to you.
9. Modifications to Terms
We may update these terms from time to time. Continued use of the service after changes constitutes your acceptance of the revised terms. We will update the effective date when terms are materially changed.
10. Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Florida.
Effective May 2026
SteadVault - Refund Policy
SteadVault offers straightforward, low-cost annual memberships. Please review this policy before completing a purchase.
1. Non-Refundable Purchases
All SteadVault membership purchases and subscription fees are non-refundable, except where otherwise required by applicable law. By completing a membership purchase, you acknowledge and agree that you are not entitled to a refund for any portion of fees paid, including annual membership fees, upgrade fees, or renewal charges.
2. Cancellation Policy
You may cancel your SteadVault membership at any time. Cancellation can be initiated from: • The Membership page within the app. • The Account settings page. Cancellation stops all future billing. Your membership will remain active through the end of the current paid period.
3. No Retroactive Refunds
Canceling your membership does not retroactively refund any previously paid charges. You will retain access to your membership features through the end of the billing period for which you have already paid.
4. Exceptions
Refunds may be issued at our sole discretion in cases of: • Duplicate charges resulting from a billing error. • Charges made after a confirmed cancellation. • Situations where applicable law requires a refund. To request a review of a charge, contact Panhandle Asset Services LLC via the SteadVault support channel with your account email and a description of the issue.
5. Chargebacks
Initiating an unjustified chargeback with your payment provider for a legitimate SteadVault charge may result in suspension or permanent termination of your account. We encourage you to contact us directly to resolve any billing concerns before initiating a dispute.
Effective May 2026